Preorder Shipping Estimates + Updates + Policies

  :: The following will serve as a dedicated page to follow estimated shipping dates for preorders + updates regarding them. Please note, this is the only place we post updates to preorders etc. - this allows you to freely check all the info in one set place without worrying if an email missed your inbox or worrying if you missed a social media update - we recommend checking this page every Monday to see if any updates have been posted. If you have any questions about a preorder please send us an email with your order # so we can be of best help (please do not send order inquires on FB or IG as we can not keep an accurate log via those platforms). Email is best hello@janeandjo.com ::

Preorder Notes + Policies: (these are noted in EACH preorders listing within the garments text so that you may view prior to purchasing, we understand it is long and boring, but it is meant to be helpful and informative so you understand our policies prior to placing any order). Here a link is our full preorders policy :: but below you will find a brief summary ::

  • By placing an order for a PRE-ORDER garment you are acknowledging that you understand that the garment is not yet made/ready to ship, and it will ship after production is complete, at the later estimated date in the listing. 
  • Preorders are made especially for you in your selected sized. Because of this you are unable to cancel a preorder once the order is placed for any reason per preorder policies. Preorders are able to be returned once received - however, please keep in mind that all returns, credits, adjustments, etc. are processed in the form of a shop gift card only. The only exception to our preorder cancellation policy is if a garments shipping is delayed significantly beyond the OESW (original estimated shipping week) in that instance, you may opt to cancel your preorder but the refund will be processed again, as a shop gift card only. You must wait until the original estimated shipping week has lapsed before starting a cancellation request to cancel your preorder for a shop gift cardPlease understand we can not make any other exceptions to these policies. 

 

  • Please note, estimated dates are always listed within the garments listing during the original sale for you to review prior to purchasing. Please keep in mind these are only as stated above - estimates. Dates may change slightly or significantly, but we will keep you in the loop along the way. with the current preorders chart below on this page. Preorder dates are never guaranteed as all listings note, we attempt to make our best estimate based on current production logs. Delays do/will happen that we simply can not control such as production delays, customs clearance delays, carrier delays, etc. Unfortunately some of these delays occur without forewarning, which we understand is upsetting :: but we will always try our best to make it right if there is a significant delay, whether it is a mistake with any of the mentioned above or a mistake of our own <3 

 

  • We receive hundreds of orders. It is inevitable that some may receive their orders before others. We can only process a certain number of orders per day - processing includes: inventory counts + quality checking each garment once they arrive to us, packing your order for fulfillment, and weighing package + creating shipping labels so it can finally make it's way to you! 

 

Below you will find the following info for each preorder so you can easily follow its production status and updates to estimated shipping weeks::

    • Collection or Style Name - name of collection or style below info coordinates with
    • Current production status (CPS) - the current status of the preorders production process, shipping process, etc. Please see the CPS key below as it explains each phase the preorder collections moves through. Please keep in mind production takes several weeks to complete, therefore updates to this page will not happen often, only as the garment moves to the next "status phase".
    • Estimated shipping week
      • Original estimated shipping week (OESW) - These estimates are the original estimates that were listed in each preorder on date of sale. Estimated shipping is given a "week" instead of set date, as the number of orders we receive during preorders do take more than one day to ship. Our shipping week starts on Monday and ends on Sunday. Please keep in mind shipping dates are only ESTIMATES as noted in each preorder listing and preorder notes + policies, ship dates are not guaranteed and may alter. Any updates to this original estimate will be noted as a (UESW) - updated estimated shipping week. 

         

      • Updated estimated shipping week (UESW) - any updates to the original estimated shipping week will be displayed as an "UESW - updated estimated shipping week". These changes to the original shipping week may be because of manufacture production delays, customs clearance delays, and/or carrier transit delays - many of these events are unfortunately out of our control and sometimes not foreseen in advance. We will do our very best to make any updates to the original shipping week as soon as possible if one were to occur. If a preorder displays a "UESW" then you are able to request a cancellation for your preorder according to the above preorder policies if you do not wish to wait. Cancellation requests on eligible preorders can be started here http://janejoclothingco.returnscenter.com

CPS KEY:

 
 in production 

Currently under fabric printing/milling, sewing, and overall garment construction


final inspection + send off to JJ

Under quality checks by our manufacturing team // under packing to get ready to ship to us here at JJ

in transit to JJ 

Currently in route to us here at JJ from our international manufacturers - transit time can vary greatly due to current demand in global freight + new and and ever changing customs/tariff protocols for imports - typically it takes 5-7 business days to reach us here at J+J from our manufacturer when customs clearance is smooth 


arrived + quality checks + fulfillment to you

Collection has arrived to us here at J+J and is under inventory checks to ensure we received all ordered pieces + our own quality checks and then the good stuff comes - fulfillment and packing to you!


     

    If you have any questions about your preorder please send us an email at hello@janeandjo.com we are happy to help!

    CURRENT PREORDERS 2025 ::

    Once the preorder collection has been fulfilled and shipped to customers it will be removed from the list below. If the collection is NOT listed below and you did not receive a ship notice with tracking please send an email to hello@janeandjo.com so we can help! Signing into your shop account on the site can be helpful in locating you're tracking #. 

    If you have received your fulfillment email with tracking but it has not yet scanned in with the carrier AND it has been more then 4 business days from that notice (M-F) please send an email so we can be of more assistance <3 hello@janeandjo.com 

     

     

    Halloween 2025 :: Annie Dress - Trick or Treat, Tiered Day Dress - Giddy Ghosts, House Dress - Spooky Black Cats, Tiered Day Dress - Boo Ghosts, Layering Tops - Black Mini Dot Mesh Lace

    • (CPS) - in production
    • (UESW) - week of 09.22.2025

    Order questions can be sent to our email were we are happy to help, please ensure order # is within email for faster assistance - hello@janeandjo.com

     

    Mallards + Magnolias 2025 :: House Dress, Annie Dress, Everyday Playset, Lounge Gown

    • (CPS) - in production
    • (UESW) - week of 09.29.2025

    Order questions can be sent to our email were we are happy to help, please ensure order # is within email for faster assistance - hello@janeandjo.com