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NEW Weekly Drops - every Thursday evening at 7PM CST. 
Drop Styles:
Ready To Ship (RTS)
  • this type of sale is ready to ship and typically ship within 3-5 business days of ordering
  • quantities & sizes are limited 
  • ready to ship sales do sell out fast on load night and we typically do not restock styles
  • Sezzle is not available for ready to ship drops at load time, as the payment gateway tends to oversell the drop when active - all other payment methods are accepted for ready to ship drops. Sezzle is normally reactivated after site traffic as died down.
  • be sure you have a J+J account and sign in prior to completing your checkout, this ensures that tracking information is sent to your email - if you checkout as a guest (meaning no email is left at checkout/you are not signed into you shop account) you will not receive tracking emails automatically

 

ORDERING ACKNOWLEDGEMENT FOR ALL DROP STYLES:

We are unable to make adjustments/cancel orders after checkout is complete. This includes change/addition of discount codes, size/style changes, address changes, combining shipping, etc. We would love to be more accommodating but it is not possible for these changes to be made as it tends to cause issues we can not fix throughout the multiple platforms that we use. For this reason it is very important that you:

    • Read listing details in full - including size chart.
    • Confirm the correct style + size is added your cart.
    • Be sure you have entered any discount codes in the correct box & that they have applied correctly to your cart - some payment methods that we offer ask you leave our site to checkout, the discount code box does not display off our site, so it important that you enter the code on the site checkout page and THEN complete your checkout with your choice of payment processor (ex. Shop Pay, Paypal, Amazon Pay) - we can add codes of any kind to orders after they are placed.
    • Checkout only once to save on shipping, as we can not combine your shipping after order is placed.
    • Be sure your shipping address is correct.

 

XOXO,

J+J

 

Preorder Drops - on select days, normally one per week at a random time

  • these drops are not ready to ship - you are preordering your garment ahead of production to ensure one is made just for you in your selected size ♡
  • preorder listings always note the estimated turn around time for each specific sale, it is very important you understand that these are not ready to ship and they are again, made to order
  • preorders are typically open for ordering anywhere between 1-5 days of sale start date, we aim to keep the sale open for at least 5 days but once we hit the maximum number of orders we can accept, the sale does close - the listing will again have all the sale details noted
  • be sure you have a J+J account and sign in prior to completing your checkout, this ensures that tracking information is sent to your email when the preorder is ready - if you checkout as a guest with no login or email at checkout, unfortunately, you will not receive the tracking email automatically 
  • we have a dedicated page for information on preorders - this page helps you follow along with your preorders current status and keep you up to date on estimated shipping dates https://janeandjo.com/pages/preorder-shipping-estimates
  • it is very important you review our shop polices, specifically our preorder policies prior to ordering from a preorder - they can be found here https://janeandjo.com/a/pf_preview?id=d655b49a-d97b-42bc-87d4-366bb27ce6b8

Extras Drops - these do not load on a set day, typically they load a surprise style drop

  • extras drop are ready to ship drops of extra preorders we have
  • we load these extras after we have finished shipping all the customers preorders from the specific sale
  • all ready to ship bullets above apply to extras drops

Warehouse Sale - these do not load on a set day, typically they load a surprise style drop